Altrimex After Sales
Consisting of a technical back-office & field service. For installation, failure interventions, maintenance and training of your operators.
Call our after salesThe introduction to our After Sales department starts with the installation of the machine(s). Our technicians take care of the construction, training and smooth commissioning. Upon delivery, the maintenance schedule is drawn up with you, in which clear agreements are made about which (periodic) maintenance activities are carried out by Altrimex or by your own people. In this way, we proactively prevent malfunctions and defects together and keep the line in excellent condition.
Optimization
The packaging lines are designed to last for years. The After Sales department will remain your full-fledged service partner during that period. Are there changes in the production process that place different demands on the machines? Altrimex looks for effective solutions and adjustments, whereby any additional training for your staff is not forgotten. We consider optimization to be a continuous process. By ensuring that your packaging line and control are always up to date, we prevent downtime, increase efficiency and extend the lifespan of the equipment. In other words; with Altrimex you get the maximum return on your investment.
Revision
If your line is so outdated that optimization is no longer sufficient, but there is still insufficient reason to purchase a new one, then After Sales can provide revision. More drastic technical adjustments are then made in the mechanical area, giving your line a ‘second life’.
Acute solutions
Although we do our utmost to prevent malfunctions, a problem can still occur unexpectedly. In such cases, our technicians are ready to help you solve this as quickly as possible. You can request service by filling in the form or by contacting us by telephone.
Altrimex After Sales is also the right place to go for requesting spare parts. It is good to know that we keep 80 percent of all spare parts in stock. This enables us to deliver them to you quickly.